Terms of Service
1. Introduction
By purchasing products or services from Turf Control, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding with any transaction. These terms are designed to support our commitment to delivering the best possible customer service.
2. Estimates
Estimates provided by Turf Control are valid for 30 days from the date of issuance. After this period, estimates may be subject to change to reflect current market conditions. This policy helps us ensure accurate, up-to-date pricing for our customers.
3. Invoices and Late Charges
All invoices are due within 30 days of the invoice date. If payment is not received within this timeframe, a 1.5% late charge will be applied to the outstanding balance. Timely payments enable us to maintain the high level of service our customers expect.
4. Board Exchanges
For electronics purchases, a board exchange is required within 28 days (four weeks) of the product shipment date. If this exchange is not completed within the specified period, an additional charge will be applied. This policy ensures customers receive fully functional, up-to-date products—reflecting our commitment to quality.
5. Warranty Limitations
Our warranties do not cover unrepairable damage, including but not limited to acts of God such as lightning strikes or water damage. While we stand behind the quality of our products, some extraordinary events are beyond our control. These limitations allow us to continue offering reliable solutions at competitive prices.
6. Restocking Fee
Returned items may be subject to a restocking fee equal to 5% of the item’s price, plus applicable shipping costs. This fee helps cover return processing costs while allowing us to continue delivering excellent customer service.
7. Modifications to the Terms of Service
Turf Control reserves the right to modify these Terms of Service at any time, without prior notice. Continued use of our products or services following any updates indicates your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Turf Control is registered. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts in that area.
By purchasing from Turf Control, you confirm that you have read, understood, and agreed to these Terms of Service. Your cooperation helps us continue delivering the outstanding service we strive for—thank you for choosing Turf Control.