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Turf Control Terms of Service

Terms of Service

1. Introduction

By purchasing products or services from Turf Control, you agree to be bound by these Terms of Service. Please read these terms carefully before proceeding with any transaction. Our aim is to provide the best customer service possible, and these terms help us achieve that goal.

2. Estimates

Estimates provided by Turf Control are valid for a period of 30 days from the date of issuance. After this period, the estimate may be subject to change. This policy ensures that we can provide accurate pricing information to our customers in a rapidly changing market.

3. Invoices and Late Charges

All invoices are due within 30 days of the invoice date. If payment is not received within this period, a 1.5% late charge will be applied to the outstanding balance. This late charge is intended to encourage timely payments and ensure our ability to provide exceptional customer service.

4. Board Exchanges

For electronics purchases, a board exchange is required within four weeks (28 days) of the product shipment date. If a board exchange is not completed within this timeframe, an additional charge will be imposed. This policy ensures that our customers receive fully functional and up-to-date products, which contributes to our commitment to exceptional customer service.

5. Warranty Limitations

Our warranties do not cover unrepairable damage, including but not limited to acts of God such as lightning damage and water damage. We provide warranties to protect our customers against product defects, but certain extraordinary events are beyond our control. By limiting our warranty coverage in this way, we can continue to offer high-quality products and services at competitive prices.

6. Restocking Fee

Items returned to Turf Control may be subject to a restocking fee. This fee will be equal to 5% of the price of the returned item(s), plus the cost of shipping. The restocking fee helps us cover the costs associated with processing returns and allows us to maintain our commitment to providing excellent customer service.

7. Modifications to the Terms of Service

Turf Control reserves the right to modify these Terms of Service at any time, without prior notice. Your continued use of our products and services after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to periodically review this document to stay informed about any updates.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Turf Control is registered. Any disputes arising from or relating to these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction.

By purchasing products or services from Turf Control, you acknowledge that you have read, understood, and agreed to these Terms of Service. Our commitment to providing the best customer service possible is dependent upon your adherence to these terms, and we appreciate your cooperation in helping us achieve this goal.